CarolinaMD provides non-medical practice support services to physicians and physician practices. Some of the physicians and physician practices (“Practices”) that CarolinaMD provides services to may receive Federal financial assistance provided by or made available by the Department of Health and Human Services. The Practices that receive Federal financial assistance provided by the Department of Health and Human Services, as defined under 45 CFR Part 92, are required to comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. These Practices do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
- Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Practice.
If you believe that the Practice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Practice. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Practice is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
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